Company Name, Your Name, Email, Address, and Phone Number will be available on our new website however your purchase history will no longer be available.
Your new Customer Number will be listed as Company Code on the new site.
For payments, checks should be mailed to:
23881 Network Place
Chicago, IL 60673-1238
For wire/ACH payments:
Bank Account Number: 744446758
Illinois ACH Routing Number: 071000013
Illinois Wire Routing Number: 021000021
You will receive a separate email with instructions on how to set up tax information. Please provide the specific tax exemption document(s) for each applicable state via Exemption Certificate Portal.
You should have received another email with instructions the week of February 22nd
You will only see inventory available to ship now and no estimated instock dates
You can only place orders for items currently in stock
HBI and Wholesaler inventory can be found on brandwearunited.com.
To ship to an address not currently on file:
Select dropship and add the address each time or complete the form to store a new ship to address
First delivery will ship when 90% of units are available to ship
There will not be an option to select ship complete
We are unable to ship internationally at this time.
Open orders will be canceled 30 days from requested date, and you will receive an email notification.
Orders over $750 will continue to receive free ground freight
All other freight costs will be shown at checkout and we will never charge you more than is displayed at checkout
We offer deeper discounts on freight
We are unable to ship on 3rd party freight accounts via the new website at this time
Previously stored credit cards will not be available
Credit cards will be authorized for order total at order submission
Authorizations will be held until the order ships, which may be up to 30 days
Order confirmation, invoice, etc. will state “Hanesbrands” not “Alternative”